On behalf of TAPRII, I would like to express my appreciation to the project team for the excellent contribution they have made to the National Customs Information System. Your management of the diverse activities of the Project is instrumental in reaching the stage where we are at. You exhibited patience since the beginning until end as we went through difficulties in the project. Your attention to details was very helpful in the keeping the project on track. I appreciated that while we did have many disagreements over the course of the project, you maintained your professional demeanor. I wish you success in your future assignments.

Industrious and ambitious project management team, it has demonstrated their professional expertise of putting project management theory into practice, exemplary in building project teams, setting up project charters, defining acceptance criterions and getting buy-in from the stakeholders. They maintain excellent track records for successfully managing and delivering several banking projects. Instrumental in setting up of the EPMO, played a key role in defining best practices, provided training and coaching on project management.

Recommendation note for our project management team: I would like to take this opportunity, on behalf of TAPRII, to thank you personally for your work in bringing the development and installation of the Egyptian National Customs Information System (NCIS) software platform to a successful result. This Successful result could not have been achieved without your dedication and commitment. This has been a very complex and demanding exercise, and we understand and appreciate the very high level of effort you have contributed. Again, thank you very much! Yours truly,